On Thursday, September 14, 2017, KSA held its second annual project management training summit at KSA’s headquarters in Longview, TX. Unlike last year’s focus on the Project Management Professional certification process, this year’s summit dealt with client relations and customer service. Attendees of the summit were given tools to heighten their ability to recognize and adapt to varying personalities, listen for understanding, and communicate more effectively.
The success of a project often hinges on the effectiveness of its managers. In an increasingly competitive marketplace, KSA continuously strives to provide exceptional client service by developing and maintaining strong relationships with our clients. The summit was coordinated and facilitated by KSA’s own Tanya Johnson, Director of Human Resources, Randy Tuminello, Director of Business Development, Hunter Hilburn, Director of Marketing, and April Barker, Recruiter.
The project management training summit is one of the many ways KSA is being intentional about fortifying a culture rich in thoughtful, capable project managers.